Privacy Policy
Effective Date: April 10, 2025
1. Who We Are
EcoBrightClean Germany is a cleaning services company operated by Omaidullah Stanikzai and Samiullah Stanikzai GbR. We offer cleaning services via our platform https://ecobrightclean.de.
We take the protection of your personal data seriously and comply with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
2. Contact Information
Controller under GDPR:
EcoBrightClean Germany – Omaidullah Stanikzai and Samiullah Stanikzai GbR
Rüdigerstraße 89, 10365 Berlin, Germany
Email: info@ecobrightclean.de
Phone: 49 1521 3520570
3. What Personal Data We Collect
We collect the following categories of personal data:
Any special instructions provided during booking
Name, email address, phone number
Billing and service addresses
Booking and service history
Payment method (handled via third-party provider)
IP address and device/browser data (when visiting our website)
Customer reviews and feedback
4. Why We Collect Your Data (Legal Basis)
We process your data for the following purposes under Art. 6(1) GDPR:
| Purpose | Legal Basis |
| To register your customer account and manage bookings | Art. 6(1)(b) – Contract |
| To process payments (via third-party provider) | Art. 6(1)(b) – Contract |
| To communicate updates and customer support | Art. 6(1)(b) and (f) |
| To send service-related communications | Art. 6(1)(f) – Legitimate Interest |
| To comply with tax and legal obligations | Art. 6(1)(c) – Legal Obligation |
| To request service reviews and feedback | Art. 6(1)(f) |
| For direct marketing (only with consent) | Art. 6(1)(a) – Consent |
5. Who We Share Your Data With
We share your personal data only when necessary for service fulfillment:
- Service Providers – provided with your name, service and billing address, telephone number, time and date of service, amount charged for the service, and any relevant instructions necessary to carry out the booking
- Payment Providers – to process your transactions securely
- IT Hosting Providers – for platform and data hosting
- Legal or Regulatory Authorities – where required by law
We do not sell or rent your personal data.
6. How Long We Store Your Data
We retain your personal data only as long as necessary:
Consent records: At least 5 years
Booking data: 10 years (per tax law)
Customer account: Until deletion request or inactivity for 3 years
Reviews: As long as published
7. Your Rights Under GDPR
You have the following rights:
- Access – request a copy of your personal data
- Rectification – correct inaccurate or incomplete data
- Erasure – request deletion of your data
- Restriction – limit how we use your data
- Data Portability – receive your data in a structured format
- Objection – object to processing for direct marketing or legitimate interest
- Withdraw Consent – at any time, for future processing
- Lodge a Complaint – with the supervisory authority (see below)
To exercise your rights, email: info@ecobrightclean.de
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Limited access to data by staff and service providers
- HTTPS encryption on all data transmissions
Secure password hashing and two-factor authentication
9. International Transfers
We do not transfer your personal data outside the European Economic Area (EEA). If this changes, we will ensure adequate protection as required by GDPR.