Privacy Policy
Effective Date: April 10, 2025
1. Introduction
This Privacy Policy explains how EcoBrightClean, the registered trade name of Omaidullah Stanikzai & Samiullah Stanikzai GbR, processes your personal data when you use our website ecobrightclean.de or our cleaning services. We comply with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
2. Controller Contact Details
Legal Entity: Omaidullah Stanikzai & Samiullah Stanikzai GbR (Registered trade name: EcoBrightClean) Address: Rüdigerstraße 89, 10365 Berlin, Germany Email: info@ecobrightclean.de Phone: +49 1521 3520570
3. Personal Data We Process
We process the following personal data: - Name, phone number, email address - Billing and service address - Booking and service history - Special service instructions - Payment details (processed via secure third-party providers; we do not store full payment data) - IP address, browser and device information - Customer communication (email, WhatsApp, phone) - Reviews and feedback
4. Purposes and Legal Bases
Purpose: - Managing bookings and service delivery: Art. 6(1)(b) – Contract - Processing payments: Art. 6(1)(b) - Customer communication & support: Art. 6(1)(b), Art. 6(1)(f) - Sending service-related updates: Art. 6(1)(f) - Requests for reviews & quality control: Art. 6(1)(f) - Meeting tax and legal obligations: Art. 6(1)(c) - Marketing communications (only with consent): Art. 6(1)(a)
5. Sharing of Personal Data
We share data only when necessary: - Service Providers / Cleaning Personnel: Receive only the data needed to perform the service: Name, Service address, Contact details, Time/date of appointment, Service instructions - Payment Providers: For secure transaction processing. - IT & Hosting Providers: For website and system operations. - Legal Authorities: Only when required by law. We never sell or rent your personal data.
6. Data Retention
Data Category: - Booking & invoice records: 10 years (tax law) - Customer accounts: Until deletion or 3 years inactivity - Consent records: Minimum 5 years - Support messages: Up to 3 years - Reviews: Until removal request
7. Your GDPR Rights
You may request: - Access - Correction - Deletion - Restriction of processing - Data portability - Objection to processing - Withdrawal of consent - Complaint to the Berlin Data Protection Authority Contact: info@ecobrightclean.de
8. Data Security Measures
We use: - Restricted access controls - HTTPS/TLS encryption - Secure password hashing - Two-factor authentication - Secure EU-based hosting
9. International Transfers
We do not transfer personal data outside the EEA. If this becomes necessary, we will implement GDPR-compliant safeguards.
10. Cookies & Analytics
We use: - Essential cookies (always active) - Analytics & marketing cookies (only with consent) Full details are provided in our Cookie Policy.
11. Supervisory Authority
Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59–61, 10555 Berlin, Website: datenschutz-berlin.de
12. Updates
The most recent version of this Privacy Policy is always available at: https://ecobrightclean.de/privacy-policy